Privacy Policy

1. Introduction

Welcome to Otantik Restaurant, a distinguished brand under the Levant Group. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.otantikrestaurantglobal.com), dine at our global branches in China, KSA, and Iraq, or use our delivery and VIP reservation services.

2. Information We Collect

We may collect personal information from you in various ways, including when you make a reservation, subscribe to the Otantik Society newsletter, or contact us. The types of information we collect include:

• Personal Details: Name, email address, phone number, and dining preferences.
• Transaction Data: Reservation details, delivery addresses, and payment information (processed securely through certified third-party payment gateways).
• Automated Data: IP addresses, browser types, and interaction data collected through website cookies to enhance your browsing experience.

3. How We Use Your Information

We use the information we collect to provide a world-class luxury hospitality experience. Specifically, your data is used to:

• Process your reservations and manage delivery orders.
• Send you exclusive invitations, seasonal menus, and updates regarding our global branches if you have subscribed to our newsletter.
• Improve our website functionality, customer service, and overall dining experience.
• Comply with legal obligations across our international operating regions.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze website traffic, personalize content, and serve targeted advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function optimally.

5. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as reservation platforms or email marketing services), as long as those parties agree to keep this information confidential.

6. Data Security

We implement strict, industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data, including the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your personal data.
• Unsubscribe from our marketing communications at any time.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: